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Privacy Policy

Last updated: October 2025


Loxley Business Services (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect personal information such as:

  • Your name, email address, phone number, and business name

  • Billing or payment details

  • Employment or payroll information (for clients using payroll services)

  • Any information you choose to share when you contact us or complete a form on our website

We may also collect general website usage data through cookies and analytics tools to help improve our site and services. This information does not personally identify you.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our accounting, business, administration, and payroll services

  • Communicate with you about your account or enquiry

  • Process payments and prepare invoices

  • Meet our legal, tax, and record-keeping obligations

  • Improve our website, services, and client experience

We do not sell, rent, or trade your personal information.

3. Sharing Your Information

We may share your information with:

  • Trusted service providers who assist us in delivering our services (e.g. cloud accounting platforms, payroll systems, or IT providers)

  • Professional advisers such as accountants or legal consultants where necessary

  • Government agencies or regulators when required by law

All third parties are required to keep your information secure and use it only for authorised purposes.

4. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, and unauthorised access.
Our systems and service providers use secure, industry-standard safeguards to protect your data.
However, please note that no online system is completely secure. If you prefer not to send sensitive details electronically, contact us to discuss alternative arrangements.

5. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it’s inaccurate or incomplete.
To make a request, please contact us using the details below.

6. Cookies and Analytics

Our website may use cookies and analytics tools to enhance your experience and help us understand visitor activity.
You can adjust your browser settings to block cookies if you prefer, though this may affect how some parts of the site function.

7. Links to Other Websites

Our website may include links to other sites. We are not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date of the most recent update.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Loxley Business Services
Email: hello@loxleyservices.com.au
Website: https://craigloxley.wixstudio.com/loxleyservices

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